01 Agreement
These Terms of Service ("Terms") form a binding contract between you and MXM SOLUTION LLC, a limited liability company organized under the laws of the State of Wyoming, United States, with registered office at WY Commercial Registered Agent LLC, 75 E 3rd St, Sheridan, WY 82801. By creating an account, subscribing, or using any part of Qreators (the "Service"), you accept these Terms.
02 Eligibility
To use the Service you must:
- Be at least 18 years old or the age of majority in your jurisdiction, whichever is higher.
- Have the legal capacity to enter into a binding contract.
- Not reside in a country subject to U.S. (OFAC) or EU sanctions.
- Operate, or represent an agency that operates, lawfully on the third-party platforms you connect.
If you use the Service on behalf of an organization, you confirm that you have authority to bind that organization. Age verification relies on your self-attestation; we do not perform independent verification.
03 Accounts
A workspace is owned by the user who first registers it; that user is responsible for the actions of every member they invite. You are responsible for keeping your credentials confidential and must notify [email protected] within a reasonable delay of any suspected unauthorized access. Seats are tied to individual humans and may not be shared.
04 Subscription & billing
- Pricing
- [PRICING]
- Billing cycle
- Monthly, auto-renewing.
- Payment processor
- Payments are processed by Bonzai (operated by FROG-TECH OÜ), acting as Merchant of Record. Bonzai appears on your bank statement and issues your invoice. The payment transaction itself is governed by Bonzai's Sales Terms.
- Card on file
- None — card details must be re-entered for each new subscription.
- Proration
- None — amount and term are fixed at subscription start.
- Free trial
- [FREE_TRIAL_POLICY]
- Taxes
- Handled by Bonzai according to your jurisdiction. Displayed prices include applicable tax.
Renewals
Subscriptions auto-renew monthly unless cancelled from the Billing page in the app or via the Bonzai customer portal. Cancellation takes effect at the end of the current period; no pro-rata refund is issued.
Refunds
Refunds are handled exclusively by Bonzai support; the Service offers no self-service refund. A 14-day withdrawal period applies only where you qualify as a consumer under mandatory applicable law (typically not the case for B2B agency use). Late or failed payments are managed under Bonzai's standard dunning policy.
05 Acceptable use
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party platform's terms of service.
- Message, target, or represent anyone under 18.
- Impersonate a creator without that creator's explicit written consent on file.
- Send spam, malware, phishing attempts, or unsolicited mass content outside connected platforms' rules.
- Reverse-engineer, scrape, or resell the Qreators product itself.
- Exceed documented rate limits, stress-test our infrastructure, or attempt to bypass access controls.
- Engage in harassment, coercion, or extortion.
Prohibited content. You may not use the Service to upload, transmit, store, or distribute:
- Content depicting or sexualising minors, including AI-generated or simulated material (CSAM).
- Non-consensual intimate imagery, including deepfakes of identifiable persons.
- Content depicting persons subject to exploitation, coercion, or trafficking.
- Any other content unlawful under the laws applicable to you or to the intended audience.
Violations may result in warning, suspension, or termination — proportional to severity — and may be reported to competent authorities, including the U.S. National Center for Missing & Exploited Children (NCMEC) where required by law. Report concerns to [email protected]; we aim to acknowledge within a reasonable delay. You may appeal an enforcement decision within 14 days by writing to the same address.
06 Your content
You own your content. Scripts, lists, automations, creator profiles, and messages you enter into Qreators remain yours.
You grant MXM SOLUTION LLC a limited, worldwide, non-exclusive, royalty-free licence to host, transmit, display, back up, and process your content solely as needed to operate the Service and the features you enable.
We do not use your content to train our own or third-party AI models. Any operational AI features introduced in the future will be disclosed in this document and offered on an opt-in basis.
07 Third-party platforms
When connected, Qreators integrates with third-party creator platforms through specialised API providers. MXM SOLUTION LLC is not affiliated with any of these third-party platforms or providers.
Changes to third-party APIs or policies may degrade or disable Qreators features without notice; this does not constitute a service failure on our side. API credentials and tokens you provide are stored securely on our infrastructure, but their integrity also depends on the measures you take.
08 Intellectual property
The Qreators product — code, design, trademarks, documentation — is owned by MXM SOLUTION LLC and protected by U.S. and international intellectual property laws. These Terms grant you a licence to use the Service, not any ownership rights.
Feedback you send us may be used to improve the product without obligation or compensation to you. We will not publicly attribute feedback to you without your permission.
09 Data processing & DPA
For personal data about you and your team members, MXM SOLUTION LLC acts as data controller. For personal data relating to third-party platform subscribers ("fans") that transits through the Service via the API integrations you authorize, MXM SOLUTION LLC acts as data processor on your behalf as controller, in accordance with Article 28 GDPR.
By accepting these Terms you also accept our Privacy Policy and, to the extent relevant to the processor role described above, the Data Processing Addendum (DPA) available from [email protected]. The DPA is incorporated herein by reference and forms part of these Terms with respect to fan data processing.
10 Suspension & termination
By you
You may cancel any subscription at any time from the Billing page in the app or via the Bonzai customer portal. You retain full access to the cancelled subscription until the end of the current paid period; no pro-rata refund is issued.
You may delete your account from your profile settings. Account deletion is immediate and irreversible; you must first cancel any active subscriptions. Cascade behaviour is described in our Privacy Policy.
By us
- With 30 days' notice for any reason.
- Immediately, for material breach of these Terms, fraud, or abuse.
- Immediately, if required by law or to protect the Service or its users.
Effect of termination
Licences granted under these Terms end, but clauses that logically survive (intellectual property, liability, governing law, DPA obligations) remain in effect. Data export requests are honoured via [email protected] within applicable statutory deadlines.
11 Warranties & disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties — merchantability, fitness for a particular purpose, non-infringement.
We do not guarantee uninterrupted, error-free, or perfectly secure service, that defects will be corrected, or that the Service or its servers are free of viruses or other harmful components — beyond the appropriate technical and organizational measures described in our Privacy Policy.
12 Limitation of liability
To the maximum extent permitted by law, the aggregate liability of MXM SOLUTION LLC arising out of or related to these Terms or your use of the Service is capped at the lesser of:
- (a) 500 USD, or
- (b) 100 % of the fees you paid in the three (3) months preceding the event giving rise to the claim.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of data — except where such liability cannot be excluded under applicable law (gross negligence, wilful misconduct, death, bodily injury).
Where you act as a consumer and mandatory law prohibits this limitation, your statutory rights prevail. This limitation reflects a fair allocation of risk and is an essential element of this agreement.
13 Governing law & disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws principles. Before initiating any formal proceeding, both parties agree to attempt good-faith resolution for at least 30 days from written notice of the dispute.
Failing resolution, disputes will be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), seated in Wyoming, USA. Each party waives the right to litigate in a court of law, except for emergency injunctive relief.
Where a mandatory consumer-protection law grants you a non-waivable right to bring an action in your country of residence, that right prevails over this clause.
14 Modifications
We may modify these Terms at any time. Material changes will be notified by email and in-app with reasonable advance notice. Continued use of the Service after the effective date constitutes acceptance.
15 Contact
- Legal notices & abuse
- [email protected]
- Billing
- [email protected]
- Support
- [email protected]
- General contact
- [email protected]
- Postal
- MXM SOLUTION LLC — WY Commercial Registered Agent LLC, 75 E 3rd St, Sheridan, WY 82801